privacy policy

Information We Collect

When you contact us — whether by phone, email, or through our website — we may gather:

• Your name
• Phone number
• Email address
• Any details you share about your appliance issue or repair needs

That’s it. We only collect what we actually need to understand the problem and give you the fastest, most helpful service possible.

How We Use Your Information

We use what you share with us to:

• Respond to your questions and messages quickly
• Schedule repairs, provide estimates, and offer solutions
• Keep improving our services and making our website easier for everyone

One thing we want to be very clear about: We never sell, rent, or share your personal information with any third parties.

Cookies & Tracking

Our website uses simple cookies and basic analytics tools. These help us see how visitors move around the site so we can make it better and smoother for you.

You’re always in control — you can turn off cookies anytime in your browser settings.

Third-Party Services

We sometimes use trusted tools for analytics or advertising. These services might collect anonymous data about how people use our site. It doesn’t include your personal details — it’s just general information that helps us improve.

Data Protection

We take reasonable steps to protect the information you give us. Still, no website can promise 100% security, so we can’t guarantee absolute safety (but we work hard every day to keep your info as safe as possible).

Your Consent

By using our website, you’re okay with the way we handle information as described here.

If you ever have questions, concerns, or just want to know more about your privacy, feel free to reach out to us directly. We’re real people here and happy to talk with you anytime.

Thanks for trusting us to keep your home appliances running smoothly! — The Appliance Repair Abilene Team